Gas Emergency

If you smell gas?

If you smell gas, call the National Grid for free on 0800 111 999, their lines are open 24 hours a day, 7 days a week.

What should you do if you smell gas?

· Do not light matches or cigarette lighters

· Do not turn light switches or anything electrical on or off

· Put out any naked flames such as candles

· Open all the doors and windows

· Turn off your gas supply at the meter (and leave it switched off until it is safe to put back on)

 

If you are off supply?

– If you are not receiving your gas please call National Grid on 0800 111 999

 

 

Electrical Emergency

Power cut or other electrical supply emergency?

-Please call 105, their lines are open 24 hours a day, 7 days a week, who will direct you to your DNO (Distribution Network Operator) who will be able to help.

-You can also find out who your DNO is through this link http://www.energynetworks.org/info/faqs/who-is-my-network-operator.html