Extra help for our members

Do you offer the Warm Homes Discount?

The Warm Home Discount Scheme is a government scheme that gives people living on a pension, or from low-income households, a £140 discount on their electricity bill.

It’s an important initiative to help those who need it most with their energy bills over the winter months.

We'll soon be opening applications for the Warm Home Discount for winter 2021/2022. We'll shortly be in touch with our members to let them know how they can apply.

Please note, we're note, we're not currently offering the Warm Home Discount for this winter (2020/2021).

We know that paying energy bills can be particularly tough over the winter. If you’re worried about paying, we’re here to help. You can speak to a member of our advice team Monday to Friday, 9.00am – 5.00pm, on 0131 378 7120.

Get more advice on what to do if you’re struggling to pay.