Getting started

I've accepted a quote with you. What happens now?

You are now properly signed up to switch – welcome, we're excited you are here!

We'll now tell your current supplier that you want to join us.

If they don’t object, they will release your energy supply to us (objections occur on occasions).

Once your current supplier has released your account to us and we can take over your supply (usually around 21 days) we'll start asking you for your meter readings. We need the meter read within five days of the actual switch from your other supplier to us (either before or after the switch). Giving us your meter reads allows us to give you an accurate bill. That way you don’t have to pay for more energy than you use.