Meters and readings

How do I read my gas meter?

There are three main kinds of gas meters: digital metric, imperial, or dial.

Find out how to read your:

  • Digital metric meter: If your meter has 5 numbers to the left of a decimal point, it’s a newer metric meter
  • Imperial meter: If your meter has 4 numbers to the left of the numbers in red, it’s probably an older-style imperial meter
  • Dial meter: A dial gas meter will have 4 dials for you to read from

We'll send you an email when it's time to submit your meter readings. But you can give us you latest meter reading at any time.

You can easily submit your readings in just a couple of minutes through your online account.

If you haven't got an online account, find out how to get set one set up in just a couple of minutes.

 

How to read a digital metric gas meter

A digital metric meter will show 5 numbers, followed by a decimal point and some more numbers. Reading left to right, write down the first 5 numbers. Leave out the numbers after the decimal point.

 

How to read an imperial gas meter

An imperial gas meter will have 4 numbers, followed by 2 numbers shown in red. Reading left to right, write down the first 4 numbers. Leave out the numbers in red.

 

How to read a dial gas meter

A dial gas meter has 4 or more dials. Each dial has a pointer that turns to point to a number between 0 and 9. It may help to write down the numbers first before you submit your reading.

 

Each dial moves in a direction opposite to the one before it. So, if the first dial moves in a clockwise direction, the one after it will move in an anti-clockwise direction. There may be an arrow on each dial to show which way the dial pointer will move.

 

  • Read all the numbers on the first four dials. Ignore the big dial, the red dial, or the dial marked 1/10.
  • When the pointer is in between two numbers, record the lower one. But if the pointer is between 0 and 9, always write down 9.
  • If the dial points exactly to a number, check the dial to the next dial along to the right. If the dial to the right shows 9, then take one away from the number on the dial you’re currently reading. For example, if the dial you’re reading shows 4, but the dial to the right of it reads 9, then the number you’d write down is 3.

 

Not sure how to read your meter? We're here to help.Get in touch with our team on livechat, email or phone now.